Contact support
Open a request on the public MultiPost Studio support tracker. Never include passwords, client secrets, access tokens, refresh tokens, or private video files in a support request.
Connection troubleshooting
- Confirm that the browser account matches the creator account you intend to connect.
- Complete every permission screen and allow the browser to return to the local desktop callback.
- Check that the selected product and scopes are approved for the developer application.
- If authorization was revoked or expired, disconnect and complete authorization again.
Disconnect and delete local data
Follow the complete Data Deletion Instructions to disable background publishing, revoke connected accounts, and remove local files.
Security reminder
Keep authorization credentials private. MultiPost Studio will never ask you to publish a client secret or access token in a screenshot, issue, chat, or public repository.